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AI vs Human Creativity – What the Future Holds for Digital Marketing Careers

Almost all economic sectors are affected by the invention of artificial intelligence. Some believe that AI will exacerbate unemployment and widen the economic divide. A few experts suggest that artificial intelligence will open up new opportunities and domains in the corporate world. The impact of artificial intelligence in the digital marketing sector is visible. However, artificial intelligence still lags in mimicking human creativity and understanding human emotions.

Digital marketing includes social media marketing, email marketing, and content marketing. AI can produce social media posts and blog content within seconds, reducing a digital marketer's workload. However, many job seekers fear that instead of recruiting them, employers might use AI. In this blog post, let us evaluate how AI will revolutionize digital marketing in the coming years. You will get more insights into AI trends and areas to focus on to be a successful Digital Marketer.

Artificial Intelligence and the Job Market

The advent of machine learning and artificial intelligence is changing the job market scene at a fast pace. While the Industrial Revolution in the 1800s automated manual work, artificial intelligence is entering the creative as well as intellectual field.

Now, many software programs are capable of writing a poem and making decisions much like humans. For example, ChatGPT is writing code for software, creating screenplays, and churning out content with just a simple prompt. This can enable businesses to automate most of their production line, much to the dismay of job seekers. However, there is light at the end of the tunnel as artificial intelligence also gives scope for more sophisticated jobs and technological inventions. So, with the right attitude, one can use artificial intelligence for profit.

Artificial intelligence is likely to replace humans in Banking and insurance, Transportation, and Customer service sectors. Tesla’s self-driving cars are already hitting the roads. With AI, it is easy for businesses to automate tasks like computer automation, factory and warehouse work, and research. However, AI is still not advanced enough to replace jobs that include a Writer, an artist, a nurse, and a social worker.

So, digital marketing depends on a touch of creativity and emotional intelligence to touch the audience's minds and hearts. Let's dive into how the advent of artificial intelligence will affect the scope of the digital marketing sector.

Digital Marketing and Artificial Intelligence

The digital marketing experts have already analysed the ways artificial intelligence can be beneficial for digital marketers.

The Helping Hand of Artificial Intelligence in Digital Marketing


  • The Content Creation with AI
    One of the verticals in digital marketing is Social Media Marketing. It is tough to build a community of followers on platforms like Meta and Facebook. AI tools like ChatGPT can simplify the task by generating content like images, audio, and videos with a simple prompt.

    The content marketers who focus on writing blog posts, emails, and newsletters can also curate their content with the help of AI. If you are stuck with writer’s block, then artificial intelligence would guide you by giving new ideas and motivational quotes.

  • AI for Datasets
  • In digital marketing, understanding consumer behaviour is important to run ad campaigns and increase the consumer base. The tons of data generated online can be helpful, but they have to be properly analyzed.

    AI is helpful in many ways to analyze the datasets and make informed decisions. Artificial intelligence uses large language models to segregate useful data generated online, analyze it, and give clear insights. This data can be used to develop a digital marketing campaign.

  • Ease the Administrative Work
    Artificial intelligence can be really useful in handling administrative work. AI can now schedule meetings, take notes, and summarize the work done with efficacy. It also reduces both manual work and time. A digital marketer can focus on the creative process rather than allotting time for mundane administrative work.

  • The Customer Chatbot service
    You would have experienced a delayed response while calling customer service. Waiting on the call might sometimes be tiresome. With the help of AI, chatbots have come to the rescue of customers. Chatbot offers immediate replies to queries and attends demo calls, much to the relief of customers. This would help in maintaining the brand name and can be used as leverage by digital marketers.

  • AI for Customer Experience
  • Digital Marketers can't generate personalized content for every customer, but AI can. Thus, using artificial intelligence, digital marketing experts can run personalized campaigns that can increase online traffic. It also improves customer experience.

  • AI for Email Marketing
  • Digital marketing encompasses email marketing, where consumers are sent emails regarding the ongoing sale and offers. You might be familiar with Myntra and Zomato emails in your account. Those are perfect examples of email marketing.

    Curating personalized emails for a huge consumer base can be challenging for Digital Marketers. However, with AI, this task can be simplified. The Benefits of Artificial Intelligence for Digital Marketers

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  • Removing Time Constraints and Building Efficiency
  • Artificial intelligence does the job of content creation and data analysis within minutes, which can take up to a few weeks if done manually. Thus, it increases the speed of Digital Marketers by removing Time constraints. They can focus on more decision-making tasks, thus improving efficiency.

  • The Automation of Repetitive Tasks
  • Digital Marketers in a traditional setup might need to spend their time on scheduling team meetings, working on client presentations, and other mundane administrative work. With AI, these tasks can be automated, making a Digital Marketer's job easy. This will bring importance to the creative and decisive aspect of the job.

  • Data Analysis - The cornerstone of Digital Marketing
  • The digital marketing ad campaigns will work online based on consumer behaviour. So they have to be based on the consumer behaviour datasets obtained from previous transactions. Artificial intelligence helps in analyzing these huge datasets, which is tremendous. A digital marketer can leverage AI in this aspect to bring merit to his/ her campaigns.

  • AI in the personalization of advertisements
  • The millennials and Gen Zs are online for most of their work. They might be scrolling social media or visiting websites for work now. If they see an advertisement that suits their taste or needs, they might place a purchase instantly with just one click. You might have seen an Amazon advertisement on your Instagram feed after searching for a requirement online. Such personalized digital advertisements are possible through AI. Digital marketing experts can take advantage of such personalized ad campaigns to convert online users into consumers.

  • Greater Return on Investment
  • Artificial intelligence is known to increase the return on investment by increasing speed and efficiency. It also helps in data analysis, which increases the consumer base. According to a HubSpot research report, over 75% of companies reported greater Return on their investment with the help of AI. However, with artificial intelligence, there are some setbacks as well. We will look into them now.

    Areas where artificial intelligence lags

  • Lack of Human Touch
  • Though we are engaged in using the phone most of our day, nothing can replace the human touch to make it better. Artificial intelligence is great at increasing the efficiency and speed of any given task, but it lacks a human touch. Most of the social media and campaigns are designed in such a way that they make a statement on the viewers' minds. Content generated by AI lacks emotional depth. And digital marketing experts need emotional storytelling for their brand voice to be heard.

  • The Cultural dilemma
  • Global companies run digital marketing campaigns that are culture-specific. An advertisement that has garnered millions of views online in America may not be specific to the Indian audience. To create and run a digital marketing campaign, one should understand the culture and ethos of the audience to create an impression. Artificial intelligence is still nascent in understanding these dynamics. Only a human mind can create compelling narratives that are culture-specific.

  • The lack of Originality and Innovation
  • Artificial intelligence uses already-generated content online for creating stories, ads, and music. The domain of innovation and originality is still ruled by the human mind. One should not forget that artificial intelligence was also invented by human minds. So, if Digital Marketers need a touch of authenticity and originality to their admission campaigns, then they should rely on their minds rather than AI tools.

  • The problem-solving
  • The importance of digital marketing experts lies in their analysis of why an advertising campaign works or does not work. They can revamp their strategies by solving the underlying issues that are beyond the scope of artificial intelligence. So, creative problem-solving is a human’s cup of tea, but not that of AI’s.

  • The sin of Inaccuracy and Bias
  • Freshers in digital marketing might sometimes get into trouble by believing AI-generated content. As per a Hubspot article 43% marketers have complained about inaccurate information generated by AI. So a keen eye should recheck the AI content, and only then can it be used for a digital marketing campaign.

    There are reports of bias in the content produced by artificial intelligence. So, a digital marketer who wants to run a marketing campaign for a large-scale audience cannot use biased content. So, it is advisable to edit and proofread AI content before publishing on a company's website or social media platforms.

  • The concern of Privacy
  • Since the advent of the Internet, the consumer's personal details, behaviour patterns, and buying patterns have been collected in large chunks of data over the years. This data is segregated, analyzed, and used to train machines. This is called machine learning, and that's how artificial intelligence came into existence. But of late, consumers are becoming more and more concerned about their privacy. This can hamper the adoption of AI in digital marketing strategies.

  • AI training models- Time constraints
  • AI models need to be trained by the companies with datasets before using them for digital marketing campaigns. This is a tedious and time-consuming process. Also, there are no proper tools that can simplify this task. The technology is still in a nascent phase.

  • The issue of Copyrights
  • The AI tools are trained using large datasets collected from various websites of companies. The content generated by AI can be similar to data from any of these websites. This can create a copyright issue for digital marketers. So, while posting AI content as part of a digital marketing campaign, extra care should be taken. Thus, there are both pros and cons of using AI in digital marketing. Now, let's see how this new technology will revolutionize the future of digital marketing.

    The Future of Digital Marketing with Artificial Intelligence

    The question now is how AI will shape the digital marketing domain. Artificial intelligence is here to stay, and many global giants are using AI to run their digital marketing campaigns. Let's see some examples.

    Amazon uses AI for consumer data analysis. This report is later used to forecast sales and outline predictive analytics. The latter are used to offer consumers their purchase preferences to ensure a transaction. Another compelling example is the use of AI by the streaming giant Netflix. After watching a genre, the app suggests a list of recommended movies, thus keeping you engaged. AI tools are at play here.

    So, digital marketing will become more and more AI-integrated in the future. Brands will only combine AI and human intellect to make the most of their digital marketing campaigns in the near future. What should you do to adapt to these new trends? A digital marketing course with AI would help you master the required digital marketing skills.

    DA360 Digital Marketing courses

    DA360 is an elite institution that offers multiple digital marketing courses and a 100% placement opportunity. So, let's have a look at them!

  • Leadership in Digital Marketing, AI, and Entrepreneurship course
  • This course is a perfect fit for you if you are looking to adapt to the digital marketing and AI integration trend. It is a 9-month course that has 10 advanced specializations. Along with the theoretical lectures, the course provides practical experience through 15 projects and case studies. This program is offered offline and online for the convenience of the students. It includes 30 courses and 22 certifications. The institute also offers two other courses. These are PGCP in Digital Marketing and E-commerce ( a 6-month course) and Skill Diploma in Digital Marketing and Analytics ( a 3-month course).

    DA360’s digital marketing course curriculum is approved by Industry experts. Students will receive feedback on their projects to enhance the learning outcomes. The placement cell offers tie-ups with elite companies, where you will be recruited immediately after the course completion. For case studies, you will work on Zomato, Trivago, MakeMyTrip, and Zepto brands. If you want to pioneer the digital marketing race, enroll in this course now.

    Conclusion

    The use of AI in digital marketing is evolving, with new tools developing every day. So, use AI as a companion to enhance your digital marketing journey. Get acquainted with the tools and keep upskilling and learning the new trends for a successful career as a Digital Marketer.

    Join a digital marketing course to deepen your knowledge and gain practical experience. Reach out to Industry experts to gain knowledge of real-time campaigns. You also have to be an AI tools champion to ensure integration into digital marketing strategies.

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